After-Sales Policy

Comprehensive support services for a worry-free purchase and confident use.

Buying Guide

1

Clarify requirements

Before purchasing, clarify your needs. Consider household size, usage frequency, and available space to choose the right product type and specifications.

2

Focus on Key Parameters

Different products have different key parameters. For example, rice cookers focus on heating method (IH/chassis heating) and capacity; air purifiers focus on CADR value and applicable area.

3

View Energy Efficiency Label

Prioritize Energy Efficiency Level 1 products. While the upfront cost may be slightly higher, they consume less power and are more environmentally friendly over time.

4

Compare Product Features

Compare feature configurations across products within your budget. Distinguish between practical features and gimmicks to select the best value option.

5

Learn about after-sales service

Learn about the warranty policy, service center locations, and parts availability before purchasing to ensure a worry-free experience.

Shanghai ICP License No. 19034030-3